Frequently Asked Questions about MySchoolBucks

  • We understand that there may be some confusion, especially with new parents so here are some frequently asked questions and answers:

    • What happens to my money in MyMealOrder?
      • We will transfer any balance you have in MyMealOrder into your MySchoolBucks account. Since MyMealOrder is one amount per family, we will divide the remaining balance to all students in that family in MySchoolBucks.
    • As of January 7, 2020, do I need to preorder the meals?
      • No, students can choose their meals the day of service to provide more flexibility.
      • December 18 will be the last day to preorder meals via MyMealOrder through service on December 20.
    • Am I able to use the same login and password for MySchoolBucks as last year (or this year if I have a student at Daniel Wright)?
      • Yes, you are able to use the same login and password. If you forgot your username or password, click on “Forgot username/password to reset” (see below).
      • If you are a new user, click on “Sign up today” to create an account.
    • Can I add multiple students to my MySchoolBucks account?
      • Yes, click on add student to add all of your students.
    • How do I add money on my student’s account?
      • You can pay by credit card or electronic check on the MySchoolBucks website. There is a $2.50 fee to add up to $120 via credit card or electronic check (you can’t exceed $120 during one transaction).
      • You can send a personal check made out to Quest and there will be no fee.
    • Can I set up auto replenish and low balance alerts on MySchoolBucks account?
      • Yes, you can set a threshold for each student that the account will replenish when it hits that amount and sign up for low balance alerts.
    • How will my student pay for their meals?
      • Each student will receive an ID card as we will no longer use stickers.
        • At Half Day students will drop their card into a box in the cafeteria before they get their meal. For a la carte items they will take the items they want and wait in cashier line to check out.
        • At Sprague, they will give their ID card to their teacher before lunch who will bring the cards to the front office and the student's account will subsequently be charged.
    • How much is a meal?
      • A meal will remain $4.50 and consists of an entrée, 2 sides, unlimited fruit and vegetable bar and a choice of milk, juice or water.
      • Pizza Day (Tuesdays) comes with ice cream so there is no need to purchase ice cream separately unless you want ice cream only (no pizza).
    • For Half Day School only: What a la carte options will we have?
      • We will offer sandwiches, salads, cereal, hummus/pretzels, and yogurt parfaits with items with gluten and meat available.
    • Will there be enough food?
      • Our top priority is to ensure all students get a meal (although may not be their first choice), whether it be the main meal or an a la carte option if they choose.
      • We will divide the a la carte items into three lunch periods so it is equitable for all periods.
    • Do you have the January menu?
      • We will send out you the January menu in a separate email this month and it will be posted on the website.